Shipping & Delivery

Shipping Fees To Metropolitan New Zealand

Order 120 capsules or more and get free shipping to Metropolitan areas of New Zealand.

Free shipping applies to any mix of blends or flavours of 120 capsules or more. 

Free Shipping is automatically applied to your order when you check out. 

A $5.00 base shipping fee applies to orders under 120 capsules.

Shipping Fees To Rural New Zealand

A $5.00 Rural Delivery Fee will apply to all orders sent to rural New Zealand.

$5.00 shipping fee for orders of 120 capsules or more.

$10.00 shipping fee for orders under 120 capsules ($5.00 base shipping fee + $5.00 Rural Delivery fee)

This fee is applied to all all orders sent to addresses NZ Post add an RD or Community Mailbox number.

We had to introduce the $5.00 Rural Delivery Fee in May 2022 due to increased courier fees. 

Shipping Guidelines

Your order is packed immediately and dispatched on the next courier pick up.

We'll email you as soon as your coffee is on its way.

For Auckland please allow one business day for delivery.

For North Island allow 1-2 business days.

For South Island it'll take up to three business days.

Allow an extra 1-3 days for Rural Delivery.

We monitor each delivery and will email you if there are any delays.

It's easy to keep up Up to date. Whether it's Coffee Reminders, Loyalty Tiers or the lastest news we'll make sure that you are well informed.

You can opt in or opt out each time that you shop.

Simply click the blue box highlighted below and make sure it has a tick in it.

Setting up Parcel Collect or sending a gift to a friend - it's easy to add a new address.

When You Are Checking Out

Click the drop down arrow in the first line of your shipping address.

Select "New Address" and add the details.

When You Log In To Your Account

Your default address is at the bottom left of your account page

Select View Addresses

Then the big red Add A New Address button

Add your new address details

Certification

To be a truly worthwhile solution, it's important that our compostable capsules meet the globally accepted certification standards.

All components of our capsule are certified Biodegradable, Compostable (industrial composting) and Biobased by TUV Austria.

Our capsules comply with the OK BIOBASED and OK COMPOST certifications awarded by TÜV Austria / Vincotte as a finished product.

Our capsule is also Aluminium-free; Bisphenol A-free and all components meet all food safety regulations.

Industrial Composting

Bio-Based

Certification by the Australian Bioplastics Association

Our capsules are certified compostable by the Australian Bioplastics Association under Australian Standard 4736-2006.